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Home/Terms & Conditions

Terms & Conditions

Effective date: November 15, 2026

1. Introduction

This website is owned and operated by Crafty Automation. By accessing or using this site, booking a call with us, or engaging our services, you agree to these Terms & Conditions, our Privacy Policy, and any additional terms we post for specific services or campaigns.

If you do not agree to these Terms, please do not use the site or our services.

2. SMS Messaging Terms & Compliance

  • Our SMS program sends appointment confirmations, reminders, follow-ups, and service-related messages to customers who have booked a service or explicitly opted in.
  • You can cancel at any time by texting STOP to the number that messaged you. Text HELP for assistance.
  • Message and data rates may apply. Message frequency varies by campaign.
  • The program is available on all major U.S. carriers. Carriers are not liable for delayed or undelivered messages.
  • Participants must be 18 years or older.
  • Crafty Automation complies with the Telephone Consumer Protection Act (TCPA) and CTIA guidelines. Mobile opt-in information is never shared with third parties or affiliates for marketing purposes.

3. General Terms

Accessing the site in any manner constitutes use of the site and your agreement to these Terms. We may change these Terms or impose new conditions at any time, and will post the revised Terms on the website with a new effective date. Continued use of the site after any change means you accept the revised Terms.

4. Services & Engagement

The scope of each engagement, the fees, the appointment target, and the appointment guarantee are agreed between you and Crafty Automation in writing before work starts. Where services are delivered on a Pay Per Appointment basis, you pay only for qualified appointments we deliver that meet the criteria agreed in advance.

Either party may end the engagement with reasonable written notice. Fees for qualified appointments delivered before the end date remain payable.

5. Intellectual Property Rights

The site and its materials, including text, graphics, logos, images, and software, are the property of Crafty Automation or its licensors and are protected by copyright, trademark, and other intellectual property laws. Materials are provided solely for your personal, non-commercial information.

Unless we explicitly authorize it in writing, you may not modify, copy, reproduce, republish, upload, post, transmit, sell, or distribute any site material.

6. User Content

If you share content with us, such as logos, photos, testimonials, or customer data for reactivation campaigns, you confirm that you own or have the right to use that content and grant Crafty Automation the right to use it to deliver our services to you.

7. Disclaimers

The information, products, and services on this site are provided "as is" and "as available" without warranties of any kind, express or implied. To the fullest extent permitted by law, Crafty Automation disclaims all warranties, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

We do not guarantee any specific business outcome other than the appointment number agreed in writing in each engagement.

8. Limitation of Liability

To the maximum extent permitted by law, Crafty Automation will not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or business, arising from your use of the site or our services.

9. Indemnification

You agree to defend, indemnify, and hold harmless Crafty Automation and its team from and against any claims, damages, and expenses arising out of your use of the site, your content, or your violation of these Terms or applicable law.

10. Governing Law

These Terms are governed by the laws of the State of Tennessee, without regard to its conflict of law principles. Any dispute will be resolved in the state or federal courts located in Tennessee.

11. Contact Us

For any question about these Terms, contact Crafty Automation at info@craftyautomation.com or +1 615 437 5165.

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