Crafty Automation ("we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, request a quote or consultation, or communicate with us by phone, email, or SMS.
Crafty Automation does not share customer opt-in information, including phone numbers and consent records, with affiliates or third parties for marketing purposes. Text messaging opt-in data is kept confidential and used only for the purpose for which it was collected.
We may collect the following categories of information:
We use the information we collect to:
By opting in to SMS from Crafty Automation, you agree to receive text messages related to our services, including appointment confirmations, reminders, follow-ups, and customer support. You may cancel at any time by replying STOP, or reply HELP for assistance. Message and data rates may apply, and message frequency varies.
We comply with the Telephone Consumer Protection Act (TCPA), CTIA guidelines, and other applicable laws. No mobile information is shared with third parties or affiliates for marketing or promotional purposes. This policy applies to every SMS campaign we or our clients run on our platform.
Our website uses cookies and similar technologies to remember your preferences, measure site performance, and understand how visitors use the site. You can disable cookies in your browser settings; some features may not work correctly without them.
We only share your information with service providers who help us operate our business: our hosting provider, analytics platform, CRM, email delivery service, SMS platform, and payment processor. Each of these providers is bound by contract to use your data only to perform services for us and to protect it.
We do not sell your personal information. We do not share SMS opt-in or consent data with any affiliate or third party for their marketing purposes.
We keep your information for as long as needed to provide our services, meet our legal and tax obligations, and resolve disputes. When information is no longer needed, we delete it or anonymize it.
You have the right to:
To exercise any of these rights, email info@craftyautomation.com or call +1 615 437 5165.
Our services are not directed to children under 18. We do not knowingly collect personal information from anyone under 18. If you believe a child has provided information to us, please contact us and we will delete it.
We may update this Privacy Policy from time to time. The effective date at the top of the page shows when it was last revised. We encourage you to review this page periodically.
For any privacy question, data request, or to exercise your rights, contact Crafty Automation at info@craftyautomation.com or +1 615 437 5165.